Phoenix City Hotel

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Airport Baiyun (CAN) 32.3 km Bao'an (SZX) 60.1 km Chek Lap Kok (HKG) 98.1 km

Phoenix City Hotel

Phoenix City, Xintang Section, Guangyuandong Road, 511340 Guangzhou (Show map)

Overview and availability
Photos (26)
Guest reviews

More photos (26)

Score from 26 reviews

8.5

Surrounded by tranquil waters and green hills, this European style hotel is an architectural wonder that houses a miniature Sistine Chapel and a world of luxury.

The magnificent Phoenix City Guangzhou is built on 200,000 m² of land next to a lake and surrounded by fresh air and beautiful nature. Just 20 minutes from Tianhe District, the 5-star hotel is close enough to the city and yet far enough to enjoy its peaceful environment.

The world famous Sistine Chapel, the hotel lobby takes your breath away with its classical golden frescoes. Throughout Phoenix City Hotel, western artistic culture blends in harmoniously with the Oriental landscape, creating an air of refinement.

From diverse spa treatments to a nature park located within the hotel, the leisure facilities pamper you with outstanding quality and excellent service. Wine and dine in the unique ambiance of the hotel’s western restaurant or indulge in delicious Chinese cuisine.

Rooms: 621.

Availability

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Check-in date

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Hotel Facilities

General

Restaurant, Bar, 24-Hour Front Desk, Newspapers, Garden, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Luggage Storage, Shops in Hotel.

Activities

Tennis Court, Sauna, Fitness Centre, Massage, Table Tennis, Karaoke, BBQ Facilities, Snorkelling, Indoor Swimming Pool, Outdoor Swimming Pool.

Services

Room Service, Meeting/Banquet Facilities, Airport Shuttle, Business Centre, Laundry, Dry Cleaning, Barber/Beauty Shop, VIP Room Facilities, Breakfast in the Room, Ironing Service, Currency Exchange, Souvenirs/Gift Shop, Shoe Shine, Car Rental, Tour Desk, Fax/Photocopying, Ticket Service.

Internet

Wired internet is available in the hotel rooms and is free of charge.

Guest Parking

Free private parking is possible on site.

Hotel Policies

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-In

14:00 hours

Check-Out

12:00 hours

Cancellation

If cancelled up to 1 day before the date of arrival, no fee will be charged.

If cancelled later or in case of no-show, the first night will be charged.

Children and extra beds

All children under 12 years stay free of charge when using existing bedding.

All children under 2 years stay free of charge for cots.

All older children or adults are charged USD 20.00 per night and person for extra beds.

Maximum capacity of extra beds/babycots in a room is 1.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are not allowed.

Accepted credit cards

American Express, Visa, Euro/Mastercard, JCB, Greatwall, Peony, Dragon, Jin

The hotel reserves the right to pre-authorise credit cards prior to arrival.

Food & beverage

Vienna Restaurant:
This restaurant comes with an air-conditioned dining room and an open air dining space, which faces the green and beautiful mountain. The restaurant has a 180-degree diamond design contrasting with its traditional French windows, creating a unique ambiance. Enjoy the stunning views as you enjoy western favourites accompanied by melodic sounds of the piano.

Riches Countryside:
This Chinese restaurant serves delicious Cantonese cuisine and a great variety of other dishes, including seafood. It is truly the place to experience fine Chinese dining combined with great hospitality.

Room information

Luxuriously furnished with a unique style, the spacious guestrooms are designed by famous designers and measure at least 44 m².

Not only are the rooms equipped with advanced amenities, they also come with a private balcony with stunning views of the Phoenix Mountain, lake and Phoenix City.

Area information

Distances and travelling times:

New Baiyun International Airport – 60 km
Guangzhou East Railway Station – 30 minutes
Pazhou International Convention and Exhibition Centre – 30 minutes
Hong Kong (via Guangzhou-Shenzhen expressway and Huangguang Gateway) – 90 minutes
Shenzhen (via Guangzhou-Shenzhen expressway) – 45 minutes

Important information

Rates on our website are quoted in USD. Upon checking out of the hotel, guests will be charged in CNY and the exchange rate from USD to CNY will be calculated based on the daily exchange rate.

Please note that in case you are settling your hotel bill in local currency or by credit card, there might be a difference in the room rate due to the currency exchange rate changes.

Canton Trade Fair (14Oct - 06Nov)
- Any cancellations to bookings that overlaps the Canton Trade Fair period must be received 7 days prior to arrival date, otherwise hotel will charge 1 night room rate per the applicable higher Canton Fair rate.
- Any modifications to bookings that overlaps the Canton Trade Fair period must be received 7 days prior to arrival date, otherwise hotel will charge 1 night room rate per the applicable higher Canton Fair rate.
- Any no-shows to bookings that overlaps the Canton Trade Fair period, will be charge 1 night room rate per the applicable higher Canton Fair rate.
- For any early checkout, one night room rate (the applicable early check out night room rate) will be charged as penalty

Hotel provides free pickup service from Guangzhou East Railway Station, Guangzhou International Airport, Pazhou Fair (New Fair) & HongCheng Plaza (Shopping Center) during period 14-20Oct, 23-29Oct & 01-07Oct 2008. Please contact hotel directly for more details.

Terms & Conditions

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our terms and conditions.

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Overview and availability
Photos (26)
Guest reviews

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Area photos

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Overview and availability
Photos (26)
Guest reviews

The guest reviews are submitted by our customers after their stay at Phoenix City Hotel.
They are opinions of guests that reflect their experiences when staying at this hotel.

Total

8.5

Based on 26 reviews

Staff	8
Services	8.2
Clean	9
Comfort	9.4
Value for money	8.1

Show scores of:

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews

Previous page Next page Showing 1 - 25 (Total 26)

Sabah
Young couple
doha, Qatar
August 16, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

location

Anonymous
Solo traveller
Lebanon
May 5, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

7.5

Roman
With friends
Doral, United States of America
April 30, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

9.5

Mike
Solo traveller
Kent, United States of America
April 28, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

I am a frequent International business traveler and this hotel ranks right up there with the best in the world in every respect. It deserves each one if its five stars!

9.5

Anonymous
Group
Belgium
April 28, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

everything

Anonymous
Young couple
Greece
October 30, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

the comfort of the room

they did not know to speak english well

Alessandro
With friends
Ercolano, Italy
October 21, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Is a wonderfool place...

A little far from guangzhou center....

Seyyed
Group
Danbury, Ct, United States of America
October 19, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Very nice and friendly staff and hotel was very nice

The taxi service was not good the taxi driver drove us around to charge extra fair instead of going direct to where we wanted to go.same route I came back to the hotel costs half the price, so I did not use them again.

Anonymous
Young couple
Finland
July 27, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Tilava huone, palvelualtis henkilökunta, kaunis ympäristö

Eurooppalainen aamiainen pitäisi ehdottomasti löytyä. Huoneen TV huono.

7.5

Jose
Solo traveller
ARAYA CANDELARIA, Spain
May 9, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

La lejania a todos los sitios

Anonymous
Solo traveller
Belgium
May 8, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Pierre
With friends
IZEGEM, Belgium
May 5, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Anonymous
With friends
Germany
May 4, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Lage, Spa-Bereich, Einrichtung

Hotelmitarbeiter konnten schlecht englisch

7.5

Anonymous
Young couple
Netherlands
May 3, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Dolf
Solo traveller
Rijsnburg, Netherlands
May 1, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Prima ontbijt, super service.

Alleen iets te ver weg van beurs.

Nicolas
Group
Pellouailles les Vignes, France
April 29, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Le luxe de l'hotel

Nous avons séjourné dans cet hotel dans le cadre de la foire de Canton. L'hotel est à 1h de la foire. Il est aussi loin du centre-ville. Les chambres sont mal insonorisées. Le service au petit déjeuner n'est pas digne du standing de l'hotel. Il est sûrement très bien dans le cadre d'un voyage de loisirs.

Anonymous
Solo traveller
Russian Federation
April 22, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Jawed
Solo traveller
Algiers, Algeria
April 22, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

2.5

Patrick
Solo traveller
soest, Netherlands
April 21, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Roberto
Solo traveller
RIBEIRAO PRETO, Brazil
April 21, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Conforto

7.5

Anonymous
Young couple
Netherlands
April 20, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Siegfried
Solo traveller
Sinsheim, Germany
April 7, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Das Abiente war sehr gut.

Anonymous
Solo traveller
France
March 26, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

le hall d'entrée tres beau, et les matelas confortables

debit internet dans les chambres

8.5

Olivier
Young couple
Merelbeke, Belgium
October 30, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Joerg
Solo traveller
Ahorn, Germany
October 29, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

bei der Bezahlung wurde mein Deposit der Kreditkarte im Wert von 4 Übernachtungen erst nach Beschwerde beim Mangaer zurückgegeben !!! ich habe meine rechnung korrekt bezahlt ! ein sehr merkwürdiges geschäftsverhalten.......

Previous page Next page Showing 1 - 25 (Total 26)

The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.